Social networking has facilitated the work of companies that offer support to different people. These companies create fan pages and accounts in social networks hence reach as many people as possible. So many people communicate through social networks today. It becomes easier for the companies to reach people on those social networks and support them. These people join groups and like fan pages of the help line and those companies they like. Whenever these people need assistance from the help line they will contact it through its fan page or group in the social network of their choice. The helpline has its email address and telephone number on its profile page. Fans and group members would find those details easily on its page. More companies are expected to join social networks.